Terms and Conditions

Cancellation according to the UVH

Individuals
When a booking has been made for a holiday home or apartment, the following rules with regards to cancellation apply:

  1. When a booking is cancelled more than 3 months before the starting date, the client is not obliged to pay any money to the hotel company.
  2. When a booking is cancelled more than 2 months before the starting date, the client is obliged to pay 15% of the booking fee to the hotel company.
  3. When a booking is cancelled more than 1 month before the starting date, the client is obliged to pay 35% of the booking fee to the hotel company.
  4. When a booking is cancelled more than 14 days before the starting date, the client is obliged to pay 60% of the booking fee to the hotel company.
  5. When a booking is cancelled more than 7 days before the starting date, the client is obliged to pay 85% of the booking fee to the hotel company.
  6. When a booking is cancelled 7 days or less before the starting date, the client is obliged to pay 100% of the booking fee to the hotel company.
  7. The booking applies to the amount of sleeping guests.
  8. We charge a €300 deposit in advance. This will be returned within 14 days (when the deposit return criteria are met).
De Bieslandse Heerlijkheid